The simple, fast, and private Connect Analytics alternative

Connect focuses on things others overlook – being transparent, simple, and putting their users first.

Product Overview

Streamline customer support with AI, automation, and collaboration.

Connect is a customer support platform designed for B2B SaaS companies. It offers a unified inbox,AI-driven insights, and a user-friendly interface that makes managing customer queries easier. With no steep learning curve, Connect simplifies workflows and enhances team collaboration, providing the tools needed for businesses to streamline their support operations effectively.

Zendesk is a feature-rich customer service platform offering tools like ticketing systems, live chat, and more. While it is highly customizable and powerful, the platform's complexity can be overwhelming, especially for smaller teams.Zendesk is best suited for larger organizations that require extensive functionality and advanced configurations.

Connect Compare with Zendesk

Discover how simplified support with AI compares to Zendesk’s feature-heavy platform.

Features

Unified Inbox

Collaboration Tools

Customization

Ease of Integration

AI-Powered Insights

User Experience (UX)

Affordable Pricing

Support for SMBs

Time to Value

Meet the all-in-one One hub alternative that will delight your customers

A powerful shared inbox that feels just like email

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

A powerful shared inbox that feels just like email

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

A powerful shared inbox that feels just like email

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

Live chat for personal, realtime support

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Live chat for personal, realtime support

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Live chat for personal, realtime support

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Deliver 24/7 support with a Knowledge Base

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

Deliver 24/7 support with a Knowledge Base

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

Deliver 24/7 support with a Knowledge Base

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

Know exactly what’s going on with insightful reports

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Know exactly what’s going on with insightful reports

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Know exactly what’s going on with insightful reports

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Frequently asked questions

Frequently asked questions

How does Connect differ from Zendesk?

Which platform is better for small to medium businesses?

Does Zendesk offer better AI capabilities than Connect?

Which is more cost-effective?

How do their integration capabilities compare?

How does Connect differ from Zendesk?

Which platform is better for small to medium businesses?

Does Zendesk offer better AI capabilities than Connect?

Which is more cost-effective?

How do their integration capabilities compare?

How does Connect differ from Zendesk?

Which platform is better for small to medium businesses?

Does Zendesk offer better AI capabilities than Connect?

Which is more cost-effective?

How do their integration capabilities compare?

Ready to get started?

Discover a B2B customer support platform that puts

your clients first and makes your team shine.

Ready to get started?

Discover a B2B customer support platform that puts

your clients first and makes your team shine.

Ready to get started?

Discover a B2B customer support platform that puts

your clients first and makes your team shine.

Ready to get started?

Discover a B2B customer support platform that puts

your clients first and makes your team shine.

Open Source Support System for Modern SaaS Companies.

Open Source Support System for Modern SaaS Companies.

Open Source Support System for Modern SaaS Companies.

Open Source Support System for Modern SaaS Companies.