The simple, fast, and private Connect Analytics alternative

Connect focuses on things others overlook – being transparent, simple, and putting their users first.

Product Overview

Streamline customer support with AI, automation, and collaboration.

Connect is a customer support platform designed for B2B SaaS companies. It offers a unified inbox,AI-driven insights, and a user-friendly interface that makes managing customer queries easier. With no steep learning curve, Connect simplifies workflows and enhances team collaboration, providing the tools needed for businesses to streamline their support operations effectively.

A straightforward customer support platform that focuses on simplicity. It offers basic features like a shared inbox and knowledge base, making it suitable for smaller teams. However, it lacks advanced AI tools and deeper insights, which may limit scalability and efficiency for growing businesses.

Connect Compare with HelpScout

Explore how advanced AI automation outshines HelpScout’s basic support features.

Features

Unified Inbox

User Experience (UX)

Ease of Integration

Collaboration Tools

AI-Powered Insights

Customization

Affordable Pricing

Focus on AI

Time to Value

Meet the all-in-one One hub alternative that will delight your customers

A powerful shared inbox that feels just like email

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

A powerful shared inbox that feels just like email

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

A powerful shared inbox that feels just like email

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

Live chat for personal, realtime support

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Live chat for personal, realtime support

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Live chat for personal, realtime support

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Deliver 24/7 support with a Knowledge Base

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

Deliver 24/7 support with a Knowledge Base

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

Deliver 24/7 support with a Knowledge Base

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

Know exactly what’s going on with insightful reports

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Know exactly what’s going on with insightful reports

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Know exactly what’s going on with insightful reports

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Frequently asked questions

Frequently asked questions

How does Connect compare to HelpScout?

Which is easier for small teams to use?

Does HelpScout support AI-driven automation?

How do collaboration features compare?

Which is more customizable?

How does Connect compare to HelpScout?

Which is easier for small teams to use?

Does HelpScout support AI-driven automation?

How do collaboration features compare?

Which is more customizable?

How does Connect compare to HelpScout?

Which is easier for small teams to use?

Does HelpScout support AI-driven automation?

How do collaboration features compare?

Which is more customizable?

Ready to get started?

Discover a B2B customer support platform that puts

your clients first and makes your team shine.

Ready to get started?

Discover a B2B customer support platform that puts

your clients first and makes your team shine.

Ready to get started?

Discover a B2B customer support platform that puts

your clients first and makes your team shine.

Ready to get started?

Discover a B2B customer support platform that puts

your clients first and makes your team shine.

Open Source Support System for Modern SaaS Companies.

Open Source Support System for Modern SaaS Companies.

Open Source Support System for Modern SaaS Companies.

Open Source Support System for Modern SaaS Companies.