The simple, fast, and private Connect Analytics alternative

Connect focuses on things others overlook – being transparent, simple, and putting their users first.

Product Overview

Streamline customer support with AI, automation, and collaboration.

Connect is a customer support platform designed for B2B SaaS companies. It offers a unified inbox,AI-driven insights, and a user-friendly interface that makes managing customer queries easier. With no steep learning curve, Connect simplifies workflows and enhances team collaboration, providing the tools needed for businesses to streamline their support operations effectively.

Google Analytics is a web analytics platform that tracks website traffic and user behavior. It provides businesses with insights into how visitors interact with their site, which helps improve marketing strategies. However, it lacks tools for managing customer support, making it less ideal for teams focused on handling support queries and customer interactions.

Connect Compare with Google Analytics

Compare dedicated customer support tools to Google Analytics’ web tracking features.

Features

Ease of Integration

Affordable Pricing

Time to Value

AI-Powered Insights

Unified Inbox

Collaboration Tools

Customization

Focus on Customer Support

Meet the all-in-one One hub alternative that will delight your customers

A powerful shared inbox that feels just like email

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

A powerful shared inbox that feels just like email

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

A powerful shared inbox that feels just like email

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

Live chat for personal, realtime support

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Live chat for personal, realtime support

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Live chat for personal, realtime support

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Deliver 24/7 support with a Knowledge Base

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

Deliver 24/7 support with a Knowledge Base

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

Deliver 24/7 support with a Knowledge Base

Groove’s intuitive shared inbox makes it easy for team members to organise, prioritise and solve customer requests all in a familiar interface.

Know exactly what’s going on with insightful reports

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Know exactly what’s going on with insightful reports

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Know exactly what’s going on with insightful reports

Instill confidence in your customers by offering instant help on any page of your website or app - with all the powerful features of the Inbox.

Frequently asked questions

Frequently asked questions

Can Connect and Google Analytics be compared?

Does Connect offer website analytics?

Can Connect integrate with Google Analytics?

What’s the core difference between these platforms?

Which is better for improving customer support?

Can Connect and Google Analytics be compared?

Does Connect offer website analytics?

Can Connect integrate with Google Analytics?

What’s the core difference between these platforms?

Which is better for improving customer support?

Can Connect and Google Analytics be compared?

Does Connect offer website analytics?

Can Connect integrate with Google Analytics?

What’s the core difference between these platforms?

Which is better for improving customer support?

Ready to get started?

Discover a B2B customer support platform that puts

your clients first and makes your team shine.

Ready to get started?

Discover a B2B customer support platform that puts

your clients first and makes your team shine.

Ready to get started?

Discover a B2B customer support platform that puts

your clients first and makes your team shine.

Ready to get started?

Discover a B2B customer support platform that puts

your clients first and makes your team shine.

Open Source Support System for Modern SaaS Companies.

Open Source Support System for Modern SaaS Companies.

Open Source Support System for Modern SaaS Companies.

Open Source Support System for Modern SaaS Companies.